Industries · Logistics and transport

Logistics AI That Handles Exceptions Before Customers Ask.

Agents for carrier exceptions, dispatch updates and freight documents.

Overview

What we do in logistics and transport

Carrier exceptions arrive from many systems at once and get chased by hand. Each needs a different action: diagnose, rebook or notify. We build specialist agents and automations that connect carrier and internal systems, act on routine cases, and bring in operations for costly decisions.

Read the logistics and transport case study →

Compliance & certifications

Built to the frameworks your industry expects

Access controls, encryption, audit logs and human review are designed in from the start.

SOC 2ISO 27001GDPRCustoms and trade documentationTransport record-keeping rulesData residency

Placeholder list: these are frameworks relevant to this industry. Confirm which certifications and attestations Swifstack actually holds before publishing.

Use cases

Where logistics and transport teams start

Carrier exception agents

Diagnose the cause, pick the action, and draft the customer message.

Dispatch and ETA updates

Send proactive status updates when plans change.

Freight document processing

Extract data from bills of lading, proofs of delivery and invoices.

Carrier check-call voice agents

Call carriers for status and capture answers into your system.

Rate quote automation

Pull rates, apply rules and return quotes faster.

Track and trace notifications

Keep customers informed across email, text and portals.

Related industries