Overview
Travel demand is spiky and global, so calls arrive outside staffed hours and in bursts. We build voice and chat agents that capture bookings and handle changes at any hour, connect to your booking system, and pass difficult requests to your team with context.
Compliance & certifications
Access controls, encryption, audit logs and human review are designed in from the start.
Placeholder list: these are frameworks relevant to this industry. Confirm which certifications and attestations Swifstack actually holds before publishing.
Use cases
01
Take new bookings by phone at any hour.
02
Handle changes without tying up staff.
03
Answer common questions across web and messaging.
04
Collect details, check availability and prepare quotes.
05
Draft replies for your team to approve.
06
Keep rates and inventory consistent across channels.
Related industries